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5 main benefits of providing Wi-Fi in healthcare institutes

by | Sep 13, 2017 | All articles, Cloud Management, Social WiFi, Wi-Fi marketing | 0 comments

Wi-Fi for healthcare and hospitals

The demand for Wi-Fi in hospitals and clinics is growing due to the positive impact of Wi-Fi on patient care. Let’s see the main advantages of healthcare Wi-Fi, both for patients and for healthcare providers.

Wi-Fi is largely impacting the healthcare industry, changing the way hospitals and clinics interact with their patients. Below we will discuss how Wi-Fi positively affects healthcare environments:


1. Effective communication with patients


Wi-Fi is a powerful tool that helps improve the efficiency of communication with patients. Indeed, health care providers can leverage their Wi-Fi network’s captive portal to interact with the people in these institutes in real time and in a more flexible and tailored way. For instance, they can share health information with patients, keep them updated about important things, i.e. a reminder about their next check-ups, promotions regarding health-care initiatives, new clinical services or offering general advice to behave healthily. The captive portal provided by Tanaza, for instance, includes a login page that is highly personalizable on which network admins can add what they want – information, announcements, videos, banners, etc. – and can select among more than 60 languages available: in this way, communication with patients will be further facilitated and flexible. Furthermore, patients can easily search on the captive portal information about treatments and general information: for instance, the captive portal can feature fast access to ageing-related info for elderly people, whereas families can easily see where to access children-related info. Also, relying on a Wifi network within your venue allows you to leverage many professional applications, which can be useful to better organise the workload among the hospital staff.


2. Providing a better connection


Every day, a large number of users access a hospital network at the same time, with different Wi-Fi-enabled devices and for various purposes: patients use their personal smartphones, laptops and tablets to call or make video calls to their families and friends, and hospital employees use their Wi-Fi enabled devices for their daily work activities, as well as for personal use.

Wi-Fi technology is ideal for high-density environments like hospitals: a well performing Wi-Fi network allows healthcare providers to guarantee good coverage to many concurrent users within the facility, meeting patients’ growing connection demands in concentrated areas, such as lobbies or waiting rooms. Tanaza, for instance, allows you to provide Wi-Fi to an unlimited number of concurrent users and devices.


3. Easy guest access management


Not only does Wi-Fi facilitate interaction with patients, but it also provides them with a personalised experience since the beginning. Indeed, Wi-Fi makes guest access to the hospital’s Wi-Fi network easier. For instance, Tanaza features an easy-to-use login page with a wide range of intuitive authentication methods that allow users to access a network in a few clicks. Healthcare network admins can choose among guest access with email or phone, authentication through forms, or opt for social login, which allows young patients to access the facility’s network with their social account – such as Facebook, Instagram, Twitter, etc. Furthermore, with Tanaza network admins can create different SSIDs with different authentication methods: for instance, one password-protected SSID for the hospital staff, another SSID for visitors with registration through captive portal and a last SSID hidden, only for the hospital equipment. Also, healthcare providers can leverage Tanaza to make people feel more at home, thanks to its “Remember me” feature, which allows users to connect to the network automatically when they return to a Wi-Fi area they’ve already been in. In this way, patients are recognized and will not need to log in again after their first authentication to the hospital’s Wi-Fi network.


4. Enhanced network performance


Healthcare providers can leverage innovative Wi-Fi equipment to ensure a stable and fast connection to their patients and employees in hospitals and clinics. For instance, AC devices and dual-band access points are suitable for high-dense healthcare deployments, as they enable more capacity, and provide better coverage and bandwidth management. You can check out on our list of Tanaza supported devices, including the AC models most apt to satisfy this type of deployment needs. Furthermore, thanks to Tanaza, network admins can easily manage, monitor and control in real time the hospital bandwidth consumption as well as the status of the network on their management dashboard, to further optimise the quality of the service provided.


5. Secure browsing experience

Last but not least, considering that a large amount of young people and children visit healthcare facilities on a daily basis, healthcare IT managers should aim to ensure a safe browsing experience for their patients. For instance, thanks to the integrated web content filtering system offered by Tanaza, those managing the Wi-Fi networks of healthcare institutes can block users from accessing inappropriate or unauthorized websites and applications, such as pornography or violent-related content. In this way, network admins can successfully limit the range of content and domains people can access while using their healthcare Wi-Fi network.

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