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New feature available: bandwidth control on a per user-level

bandwidth control on a per user-level

Tanaza just released a new feature: the bandwidth control on a per user-level.

Tanaza already features the bandwidth management per SSID, which means that WiFi administrators can limit the total amount of bandwidth available for one SSID.

  • Example: in a Hotel with only two guests.
    A WiFi administrator configures an SSID with a maximum bandwidth of 10 Mbps.
    If the first guest could use 7 Mbps, the second guest will only be able to use the 3 Mbps remaining.
    The bandwidth is not shared equally among WiFi users.

 

What is the difference with the bandwidth control per user?

The bandwidth control per user means that a network administrator can limit the amount of bandwidth one user can use on the WiFi network.
The limit is set at the user level and not, at the global level (SSID). 

The capability to specify the bandwidth users can access will guarantee the same users’experience; the bandwidth is divided equally among WiFi users. Also, Tanaza’s Bandwidth Control per Client feature comes with a “boost” function, which allows hotel guests to exceed the bandwidth limit for a few seconds when they use a WiFi service.

  • Example: in a Hotel with only 5 guests.
    A WiFi administrator limits the bandwidth of the Hotel SSID at 10Mbps.
    Besides, he limits the bandwidth per WiFi users at 2Mbps.
    Each guest will have the possibility to use until 2Mbps while browsing. The bandwidth is shared equally between guests.

This new feature should solve issues especially for WiFi networks deployed in hotels where the WiFi users experience is significant.

 

bandwidth control on a per user-level

Tanaza for WLAN assurance and centralized consolidated management of wireless networks

WLAN

Tanaza is a platform allowing you to ensure your wireless equipment is working correctly at any point in time. Tanaza helps you identify mistakes in your configuration, which might result in disconnections, degraded performance, and WLAN outages.

 

Centralization of wireless networks management

 

Thanks to Tanaza, managing wireless networks and ensuring high-quality services to customers is a child’s play. No more fragmented wireless assurance tools: network administrators will be able to consolidate their networking infrastructure monitoring, using one single centralised dashboard, and receive automated alerts in case of problems.

 

BYOD

 

Digital enterprises and companies are increasingly allowing employees to use their personal devices at work, but BYOD – Bring your own device – policies are not easy to implement, and devices can quickly get out of control. With its couponing feature, Tanaza allows creating temporary and permanent credentials for internet access, so that each employee has their own password to access the network.

For example, in the picture below, you see three types of coupons created:

  • the green wifi voucher, valid for 1 year for up to three devices, will be given to employees
  • the purple wifi voucher, valid for 30 days for up to three devices, will be given to temporary workers/freelancers/consultants
  • the red wifi voucher, valid for 1 day, will be given to guests

 

coupon

 

Furthermore, the network administrator can easily invalidate existing coupons to deny further access to unwanted clients. When a voucher is deactivated, access to the internet will be automatically prohibited to any device using that voucher to connect. 

 

coupon wifi

 

Security, Krack and IoT

 

In enterprises environments, you will probably have many users and devices connecting to your wireless networks: employees, guests, but also printers, shared laptops, smart TVs, etc.

Thanks to Tanaza, you can easily isolate WLAN clients between each other and also isolate them from LAN resources. For example, guests should not be able to see the printers in the building in the network resources.

Given that employees use critical applications and business services and companies implement policies for work in mobility, security is a primary concern for all network administrators. Tanaza has created a secure cloud infrastructure that separates instances of each customer and isolates the access points’ management traffic and connection to the cloud from the clients’ traffic, as well.

Tanaza is at the forefront in providing security updates for all its devices promptly. For example, the patch for the WPA2 breach known as “Krack” was released in less than 24 hours from the hack’s discovery, allowing all Tanaza Firwmare’s users to secure the wireless connection of all their clients connecting to the wireless LAN in no time.

In the case your enterprise uses wirelessly-connected devices, such as point-of-sale system (used in retail) and sensors (smart cities, hospitals, etc.), Tanaza makes your Wireless LAN secure and provides you with reliable management software. IoT initiatives launched by enterprises pose unprecedented security issues to wireless networks. Tanaza is creating tools to solve this problem, including the newly released Rogue Access Point detection system, which allows identifying devices broadcasting and SSID named as yours, trying to steal your clients’ data and in the worst cases, to sniff their traffic.

Tanaza allows you to detect and analyse these WiFi faults and problems.

 

Improving the network performance and avoiding interference

 

Network administrators need to deliver coverage and performance, ensuring to their users WLAN health and performance. Tanaza provides tools to improve your network performance, such as the automated channel selection avoiding interference. You can use Tanaza to scan beacons around your Access points and choose the channel accordingly. Also, you can let Tanaza do the job on your behalf and select automatically the channel with less interference any time the device reboots.

Reboots can be done manually through a command in the cloud interface, and they can also be scheduled so they happen during the night, without service outages for users and applications.

Tanaza’s intuitive monitoring tool also allows you to check in real-time the quality of the signal for each connected client so that you can identify coverage and interference problems within your network in no time.

Furthermore, this and other data is also available through APIs, so that you can build your own alerting system and troubleshoot the network before problems are noticed by other people. Tanaza allows you to be proactive in building a reliable and solid network, even if you’re using low-cost devices. For example, you might create your own web service which sends you push notifications on your phone in the case the MAC address of the CEO has bad signal, or when an access point has more than 20 people connected, when an access point has an excessive load, etc.

WiFi troubles won’t keep you up at night, as everything will be under control.

 

Unlimited scalability and reduced costs

 

With wirelessly-connected devices increasing at a rapid rate, and mobile devices becoming the most used ones to connect to the internet and work, WLAN is expected to transmit most of the internet traffic in the future.

The application layer, providing guest authentication, WiFi location-tracking services, and many other services, should run on reliable networking infrastructure. However, the costs of creating it are usually very high.

We understand that the increasing expectations of users conflict with the lack of budget and resources troubling network administrators. Users have very low tolerance for problems and performance issue, and solutions’ prices increase each year. Also, most solutions in the market lock you to a vendor’s brand, therefore preventing you from switching to another provider.

Tanaza provides a multi-vendor software that runs on top of low-cost to high-end access points, allowing any business, from SMBs to large enterprises, to benefit from a reliable networking infrastructure. Businesses using Tanaza reduce their CAPEX and are free to switch from one vendor to another, with no switching costs, when they need to. Furthermore, Tanaza’s management and monitoring platform work in the exact same way with all devices, stores the device configuration in the cloud for quick replacement of access points, is offered with a pay-as-you-go formula and is affordable for businesses of any size. Tanaza reduces OPEX and provides the flexibility you need in your fast-paced role.

Tanaza offers unlimited scalability in the number of access points and immediate provisioning and deployment. You will not need hardware controllers anymore, as the controlling layer will be in the cloud. Tanaza Cloud grows with your business and its features and compatibility list are continuously improving.

Why you should schedule your SSID access

Why you should schedule your SSID access

Tanaza features a captive portal that allows you to create up to 8 SSID by access points, a way for the network administrator to secure and separate accesses to the WiFii network. Indeed, each SSID should be set up according to the usage of the network.

For example, when deploying a WiFi network for a restaurant, the WiFi administrator might want to create different network access for the staff and the guests. To do so, the WiFi administrator can create a first SSID protected by a password for the staff, and another SSID for the guest with access through email authentication or social media. In this way, customers will access the SSID through a different door. However, a problem might occur when customers connect to the WiFi network within the closed hours of the restaurant, enjoying a free WiFi connection without any counterpart for the owner of the restaurant.

To solve this problem, we strongly encourage you to schedule your SSID access by setting hours of network’s availability.

Indeed, SSID time restriction allows you to deactivate your SSID when your shop closes so that nobody can access the internet through your Wi-fi network during the night for example.

The SSID availability is not currently featured by Tanaza but still, you can deactivate your SSID by going through your access points settings remotely.

Solution 1: enter to your cloud.tanaza.com account and click on the access point that you want to deactivate.
Click on “settings”, then “SSIDs”. Finally, switch the on/off button to turn off your access point.
Remember to activate it again when you want your SSID to be available.

Why you should schedule your SSID access
Why you should schedule your SSID access

Solution 2: another possibility for you is to deactivate the SSID by making him invisible.
Go on your SSID settings, click on “wireless security” and switch the button enable/disable to make your SSID invisible
Be careful, the SSID will be invisible only for new WiFi users, while WiFi users already registered will still access to your WiFi network if they are in the network area

Why you should schedule your SSID access
Why you should schedule your SSID access

Alternatively, this could be done by showing the SSID name on clients’ devices, while replacing the splash page with a message saying “WiFi guest access is available only between 9 AM and 6 PM at this location”.

In any cases, we strongly advise you to secure your WiFi guest access and to use a web content filtering to avoid any bad usage of your WiFi network.

Your opinion is valuable to us, so please let us know what you think about this feature idea.

Update 2018: Facebook social login and social actions with Tanaza splash page

Let’s suppose that you were asked to deploy a Wi-Fi network in a restaurant and that your customer wants to collect their Wi-Fi clients’ data to promote their events and special evenings.

In order to collect this type of data easily and quickly, we encourage network admins to enable an easy way for users to login to the Wi-Fi, avoiding complex and long forms to fulfill.

There are two preferred social login flows to achieve this:

  • Facebook login 
  • Facebook social actions (Like or Check-in)

Facebook login

This social login flow consists of asking Wi-Fi clients to “Log in with Facebook.

UX: After connecting to the Wi-Fi, the Wi-Fi clients will see a splash page, that can be customized with the customer’s logo, their preferred background, and type of advertising. In order to log into the network, they must click the button “Log in with Facebook” on the splash page which will give Facebook permission to access their data. If they accept to provide their complete anagraphic information (or a part of them) to the app “Access Internet”, they will connect to the internet.

PROS: No complex permission needed, no Facebook review needed. Super-easy login flow for the user. You can collect user data (name, surname, hometown location – country and city, birthday, e-mail, age, gender).

CONS: Because not everyone has a Facebook account, you should enable an alternative way to log in (e.g. e-mail, Twitter, Google+).

(more…)

Ohio Stadium: fans will soon enjoy Wi-Fi network

Ohio State University plans to install a wide Wi-Fi network in Ohio Stadium and the Schottenstein Center to improve the fans experience.

 

Ohio State is resigned to offer free Wi-Fi to fans coming to the stadium. Indeed, After signing a contract in 2012 with Verizon to provide Wi-Fi to the stadium and basketball arena by fall 2015, the project was abandoned. While the lawsuit is still pending with Verizon, it doesn’t discourage Ohio State that found a new partner for the project.

A budget of $18.6 million has been approved by trustees to install wireless access points across the Columbus campus: the priority is to install Wi-Fi within the stadium, then the basketball area for fall 2019. Campus construction will be complete by December 2020.

Funded by the university and auxiliary funds, the objective is to build a seamless network thanks to indoor and outdoor access points, and offer a modern user experience.

Customers will be able to text, tweet and share their experiences on the internet without overloading cellular networks.
Wi-Fi will also allow the data capture and helps Ohio State to better answer to fans expectations, and event staff needs. Last but not least, the reliable Wi-Fi infrastructure will be a framework for future technological expansions like emergency responders, event staff and customers communication.

Wi-Fi in public venues like stadium, shopping center, parks etc is an effective way to improve the overall customers experience and gather insights about their expectations.
Moreover, Wi-Fi in public venues allows you to better target your clientele and understand their expectations to improve and adapt your offer. Tanaza dashboard helps you through analytics to use this data for marketing campaigns and newsletters. 

How WiFi can become your new marketing tool?

How WiFi can become your new marketing tool? WiFi for Marketing

 

Wi-Fi is now recognized as a powerful tool for venues to retain customers and increase the time they spend on premises. In a recent survey, 62% of the business owners surveyed said that customers spent more time in their shop facility once WiFi was available. Moreover, 50% said that customers are willing to spend more money when having access to a WiFi network. In this article, we will explain how you can use your WiFi as an effective marketing tool.

First of all, offering a WiFi network within your venue is a real plus and allows you to enhance your customer’s experience, but it is also a way to get more information about your clientele thanks to the data capture. Indeed Tanaza enables the Social Login, an authentication process through social media like Facebook, Twitter, Linkedin, Instagram etc.

As soon as your customers connect to the WiFi, their data are collected. All these information are stored on your online dashboard: gender, age, location, phone number, email address.  We strongly recommend you to use a permission-based approach by offering your customers the ability to opt-in.   Once you know better your customers, you will be able to engage them through personalised email newsletters, targeting a specific segment to adapt your offer and promote your events. Inform your customers and keep contact with them to encourage them to come back in your venue.

How WiFi can become your new marketing tool? WiFi for Marketing

Moreover, allowing the Social Login WiFi will help you to get higher visibility on social media: you can ask your customers to like your Facebook page, check-in in your venue, rate your page on TripAdvisor, tweet something about your event etc. According to statistics, 50% of people learn about restaurants and cafés on social media. Social login WiFi has a lot of advantages, for more information, you can read this article. 

WiFi in your location allows you to personalise the customer’s experience too. Tanaza software recognises your customers so that they can access the network automatically and make them feel like at home. You can redirect your customers to a landing page or your online store and encourage them to buy your products.

This is particularly useful for the retail industry because you can leverage the customizable Tanaza login page to advertise your brand and products and target your customers in a personalized way. For example, you can add discount coupons for new customers to use on their next visit, as a way to incentivize them to come back to your location. 

How WiFi can become your new marketing tool? WiFi for Marketing